Privacy Policy

Effective Date: September 25, 2026
Last Updated: September 25, 2026

GettysburgMoldHelp.com is operated by Full Stack Monkey, LLC. HomePros Team reviews and manages service requests submitted through the website and may connect or refer homeowners to participating independent providers.

This Privacy Policy explains what information is collected through GettysburgMoldHelp.com, how that information may be used and shared, how privacy preferences and tracking technologies are handled, and the choices that may be available to you.

Gettysburg Mold Help and HomePros Team do not perform mold remediation. Participating independent providers are separate businesses responsible for their own evaluations, proposed scopes, pricing, availability, credentials, warranty terms, privacy practices, and contracted work.

1. Introduction and Scope

This Privacy Policy applies to information collected or processed in connection with:

• GettysburgMoldHelp.com;
• forms and service requests submitted through the website;
• communications resulting from submitted requests;
• HomePros Team's request-management and CRM processes;
• cookies, browser storage, pixels, analytics, and similar technologies where configured;
• provider introductions or referrals; and
• linked services where applicable.

The website may also link to independent providers, government resources, technology providers, or other third-party services. Those third parties may have their own privacy practices and policies.

2. Information We Collect

Information You Provide

When you submit a request through GettysburgMoldHelp.com, we may collect:

• first name;
• phone number;
• email address;
• ZIP or postal code;
• preferred contact method;
• a description of your mold or moisture concern; and
• your consent-checkbox selection or related consent record.

The mold or moisture concern field is intended to collect information about a service request. It is not designed as a medical intake form.

Information Collected Automatically

Depending on the technologies currently configured, your privacy preferences, and your use of the website, information collected automatically may include:

• IP address;
• timezone;
• browser and device information;
• operating system;
• referring source;
• pages viewed;
• timestamps;
• website interactions;
• session or analytics identifiers; and
• cookie or similar identifiers.

The website may also use first-party browser storage, including localStorage, to remember privacy and consent preferences.

3. How We Collect Information

Information may be collected through:

• the website's request-help form or drawer;
• cookies, pixels, browser storage, and similar technologies;
• CRM and form infrastructure;
• email, telephone, and text communications with HomePros Team; and
• communications or interactions with participating independent providers where applicable.

The website is also configured to support analytics and advertising technologies including Google Analytics, Microsoft Clarity, and Meta Pixel.

These technologies are activated only when configured and, where applicable, after the relevant cookie preference has been granted.

Some information is provided directly by you, while other information may be generated through your use of the website or related services.

4. How We Use Information

We may use information for purposes including:

• responding to service requests;
• clarifying mold or moisture concerns;
• reviewing and managing requests;
• communicating by email, telephone, or text;
• providing request updates;
• facilitating introductions or referrals to participating independent providers;
• coordinating appointments where applicable;
• sending transactional request confirmations;
• requesting experience feedback;
• maintaining CRM records;
• creating and managing lead opportunities;
• internal notifications and request routing;
• analytics and attribution where applicable;
• understanding and improving website performance and user experience;
• security and fraud prevention;
• complying with applicable legal obligations; and
• maintaining consent records and communication preferences.

This list does not imply marketing or promotional activities that are not actually part of the website or request workflow.

5. How Information May Be Shared

Information may be disclosed to or processed by categories of recipients such as:

• HomePros Team, for request review, management, communications, and provider introductions;
• participating independent providers, when appropriate to facilitate a requested service introduction or referral;
• GoHighLevel / LeadConnector and related CRM infrastructure, for form, CRM, communication, and workflow functions;
• email, SMS, and telephony service providers used to facilitate communications;
• hosting, infrastructure, and website-service vendors;
• Google, if applicable Google analytics or advertising functionality is configured and activated;
• Meta, if Meta Pixel or related functionality is configured and activated;
• Microsoft, if Microsoft Clarity is configured and activated;
• professional and legal advisers, where reasonably appropriate;
• government, regulatory, legal, or safety authorities, where disclosure is required or permitted by applicable law; and
• a successor or relevant transaction participant in connection with a legitimate merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

This section does not mean that every category receives every type of information.

6. Participating Independent Providers

HomePros Team may connect or refer a homeowner who submits a request to a participating independent provider.

Participating providers are independent businesses. They are not employees of HomePros Team merely because they participate in the referral process.

Depending on the request and the consent provided, a participating independent provider may contact you about your service request.

Independent providers determine their own:

• property evaluation;
• recommended scope;
• pricing;
• availability and scheduling;
• qualifications and credentials;
• warranty or guarantee terms;
• contracted services; and
• subsequent handling of information they maintain.

A provider may maintain its own records and privacy policy after an introduction or referral. HomePros Team does not control every subsequent data practice of an independent provider.

7. Calls, Emails and Text Messages

When you provide contact information and make the applicable consent selection, communications regarding your mold remediation request may come from Gettysburg Mold Help, HomePros Team, and participating independent providers, consistent with the consent presented when you submit your request.

These communications may relate to:

• follow-up questions;
• request updates;
• participating independent-provider introductions;
• appointment coordination; and
• experience feedback.

Communications may occur by telephone, email, or text message as described in the applicable form consent.

For text messages:

• message frequency varies;
• message and data rates may apply;
• you may reply STOP to opt out of SMS messages; and
• you may reply HELP for assistance.

STOP is an available SMS opt-out method and is not intended to limit other reasonable methods of withdrawing consent or communicating your preferences where applicable.

This section describes the request-related communication workflow and does not represent that Gettysburg Mold Help or HomePros Team currently uses automated telemarketing texts, prerecorded telemarketing calls, artificial-voice telemarketing calls, or other technologies requiring additional consent.

If those practices are introduced, the applicable form disclosure and consent process should be updated as required before they are used.

8. Cookies, Browser Storage and Tracking Technologies

GettysburgMoldHelp.com uses browser storage and may use cookies, pixels, and similar technologies for essential website functionality and, when configured and permitted by your preferences, analytics and advertising or marketing purposes.

The website organizes these technologies into three categories:

Essential

Essential technologies support functions needed to operate the website, such as form and session functionality and storing privacy or consent preferences.

The site's consent system uses first-party browser storage, including localStorage, to remember your privacy preferences.

Essential functionality remains available even when you reject non-essential tracking.

Analytics

The website is configured to support analytics technologies including:

• Google Analytics; and
• Microsoft Clarity.

These technologies are not active merely because the website is configured to support them. They must first be configured with the applicable vendor information and are then subject to the site's consent controls where applicable.

When activated and permitted by your Analytics preference, these technologies may help us understand website traffic, referral sources, interactions, and how visitors use the website.

Google Analytics and Microsoft Clarity are gated by the site's Analytics consent category.

Advertising / Marketing

The website is configured to support Meta Pixel.

Google advertising-related functionality may also be supported if separately configured.

When activated and permitted by your Advertising / Marketing preference, these technologies may support advertising attribution, campaign measurement, and other advertising-related functions.

Meta Pixel is gated by the site's Advertising / Marketing consent category.

By default, Analytics and Advertising / Marketing are denied unless and until you make a selection that enables the applicable category.

The service-request form remains available when non-essential tracking is rejected.

9. Cookie and Privacy Choices

GettysburgMoldHelp.com provides a cookie-consent and browser-storage preference system that allows visitors to choose:

• Accept All
• Reject Non-Essential
• Manage Preferences

The available categories are:

• Essential
• Analytics
• Advertising / Marketing

Essential functionality remains enabled.

By default, Analytics and Advertising / Marketing are denied.

When the applicable vendor technologies are configured, your stored preference determines whether the corresponding non-essential category may be activated.

Your consent selection is stored using the site's first-party cookie-consent/browser-storage system, including localStorage.

You can reopen the preference controls from the website footer to review or change your choices.

Rejecting non-essential tracking does not prevent you from submitting a mold remediation request through the website.

10. Data Retention

Service-request information is generally retained for approximately 30 days for active request handling, subject to longer retention where reasonably necessary for purposes such as:

• maintaining consent or opt-out records;
• satisfying legal obligations;
• addressing disputes;
• preventing or investigating fraud or security incidents; or
• other legitimate operational requirements.

This 30-day operating period should not be interpreted as a promise that every CRM contact, opportunity, communication, technical log, backup, consent record, or record maintained by an independent provider is automatically deleted after 30 days.

Different systems and independent providers may maintain records for different periods based on legitimate operational, technical, contractual, or legal requirements.

Where deletion is requested and applicable, some information may also need to be retained where continued retention is reasonably necessary or legally required.

11. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, database, transmission method, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.

12. Privacy Rights and Choices

Where provided by applicable law, you may have rights or choices concerning personal information, which may include the ability to:

• request access to certain personal information;
• request correction of inaccurate information;
• request deletion of certain information;
• withdraw consent where processing is based on consent;
• change communication preferences;
• opt out of certain processing where applicable;
• manage cookie and tracking preferences; or
• request information about how personal information is used or disclosed.

The availability and scope of these rights can vary depending on applicable law and the circumstances of the processing.

To submit a privacy request, contact:

Email: support@homeprosteam.com

Mail:

We may need to take reasonable steps to verify a request before acting on it.

13. Sale, Sharing and Targeted Advertising

Privacy laws in some jurisdictions define terms such as “sale,” “sharing,” or “targeted advertising” in ways that can extend beyond an ordinary exchange of information for money.

GettysburgMoldHelp.com is configured to support the analytics and advertising technologies described in this policy. Information may also be disclosed in connection with participating independent-provider introductions.

Depending on applicable law, the technology involved, how information is used, and the circumstances of a disclosure, certain activities may fall within statutory definitions of sale, sharing, or targeted advertising.

Where applicable law provides a right to opt out of such processing, applicable choices will be provided or honored as required.

Non-essential technology preferences can be managed through the website's cookie-consent/browser-storage controls.

Additional privacy-request options may be implemented if required by applicable law and the site's actual data practices.

14. Sensitive Information

GettysburgMoldHelp.com is not intentionally designed to collect through its service-request form:

• biometric identifiers;
• government identification numbers;
• financial account information;
• precise geolocation; or
• medical diagnoses.

The mold or moisture concern field is provided so that you can describe a service-related issue. It is not intended for submitting medical records, diagnoses, or other medical information.

Please avoid submitting information that is unnecessary to describe the service request.

15. Children's Privacy

GettysburgMoldHelp.com is intended for people 18 years of age and older.

We do not knowingly solicit personal information from minors through the service-request form.

If you believe a minor has submitted personal information through the site, you may contact us at support@homeprosteam.com.

16. Third-Party Sites and Services

GettysburgMoldHelp.com may interact with or link to third-party services, including:

• HomePros Team systems;
• participating independent providers;
• Google services;
• Meta services;
• Microsoft services;
• GoHighLevel / LeadConnector and other CRM or communication services;
• hosting and infrastructure services; and
• government or informational websites linked from site content.

Those third parties may collect, process, maintain, or use information under their own terms and privacy policies.

A link to a third-party website does not mean this Privacy Policy governs that website.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the website, technologies, business practices, or applicable requirements.

When the policy is revised, the Last Updated date at the top of this page will be changed.

Material changes may also be communicated through the website or other appropriate means when warranted.

Effective Date: September 25, 2026
Last Updated: September 25, 2026

The final dates will be added when the policy is approved for publication.

18. Contact Information

For privacy questions or requests, contact:

Email:
support@homeprosteam.com

Mail: